TCEA Payment Policy
TCEA accepts American Express, VISA, MasterCard, Discover, checks, and school purchase orders (POs) for payment. Purchase orders must include the following information: registrants’ names, a breakdown of all events covered by the purchase order, a dollar amount for each item, and a total amount for the purchase order.
Payment or purchase order must be received within 30 days of completing your registration.
Cancellations must be made in writing by sending an email to [email protected]. Cancellations received 30 days prior to the event will receive a refund less a $25 cancellation fee.
Registrations are not refundable after that date for any reason, including, without limitation, lack of participation in courses, failure to use badge due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment, and/or duplicate purchases. TCEA will include registration refunds and options in the event TCEA fully cancels the event.
This includes the following events:
- Conferences (TCEA Annual Convention and Exposition, Elementary Technology Conference, System Administrators and Technical Support Conference)
- Area Events (hosted by area directors)*
- Face-to-Face Events (workshops, SIG meetings, and events hosted at TCEA headquarters)
- Virtual Conferences and Events
- Onsite Professional Development
There is no cancellation penalty assessed for cancelling TCEA events at or below $50 if the cancellation request is received prior to the day of the event.
No refunds will be given after the event has taken place.
There is no refund for lack of completion of certification courses.
The cancellation policy for Robotics Contests (area and state) can be found here.
*Cancellations received for area events that have a registration fee of less than the $25 cancellation fee will not receive a refund.
Refunds will be processed after the event has taken place. If you registered with a purchase order, your purchase order will be charged the cancellation fee.
Cancellation by TCEA for Non-Payment
Payments or purchase orders must be received no later than 30 days after the date you registered. If payment/purchase order is not received within 30 days, your registration may be canceled for non-payment. If your registration is canceled for non-payment, all events including workshop registration, SIG registration, and event registration that are included with your registration will be canceled.
Changes to Registration
Changes in registration (i.e. adding or dropping workshops and/or events) may only be made by emailing [email protected]. The email must include the registrant’s name and a list of items to be changed. Allowable changes include workshops and paid events. Changes are made in the order received. A confirmation email will be sent to the registrant once changes are made. Transfers of event registration will be assessed a $25 transfer fee.
Regardless of the situation, it is the responsibility of the individual registrant to pay any balance that was not paid for by the employer, including cancelation charges.
Send registration payments, purchase orders, and requests for changes and cancelations to:
Fax: 512 476 8574
P.O. Box 18507
Austin, Texas 78760
Physical Address (for overnight payments)
3100 Alvin Devane
Austin, Texas 78741
Questions? 512 476 8500 or 800 282 8232